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Privacy Policy

Effective date: October 17, 2023

At Detailers of Sarasota, protecting your privacy is a top priority.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services — including our website, booking system, and mobile detailing operations.
By using our services, you agree to the practices outlined below.

1. Information We Collect

We collect information to help us provide, improve, and personalize our services.

a. Personal Information

  • Name, email address, and phone number

  • Vehicle details and service history

  • Booking and appointment information

  • Payment details for processing transactions

b. Non-Personal Information

  • IP address, browser type, and device identifiers

  • Website usage data collected through cookies and analytics tools

c. Service-Related Information

  • Photos or videos of vehicles before and after service (for quality documentation)

  • Internal notes relevant to detailing, ceramic coating, or paint correction work

2. How We Use Your Information

We use the information we collect to:

  • Schedule and manage your appointments

  • Process payments and provide invoices or confirmations

  • Communicate regarding updates, reminders, or maintenance follow-ups

  • Improve our website and customer experience

  • Comply with legal obligations and prevent fraud or misuse

We do not use your personal information for unrelated purposes without your consent.

3. How We Protect Your Information

We maintain appropriate administrative and technical safeguards, including:

  • SSL encryption for secure data transmission

  • Secure third-party payment processors

  • Limited access to customer data by authorized personnel only

While we take reasonable precautions, no data storage or transmission method is 100% secure.

4. Information Sharing and Disclosure

Detailers of Sarasota does not sell or rent personal information.
We may share limited data only under these conditions:

  • Service Providers: With trusted third parties who assist in booking, payment, or communication systems.

  • Legal Requirements: When necessary to comply with laws, subpoenas, or lawful government requests.

  • Business Transition: In the unlikely event of a merger or transfer of ownership, customer information may be transferred under the same privacy protections.

All third-party vendors are required to maintain confidentiality and data-security standards.

5. Cookies and Tracking Technologies

Our website uses cookies and analytics tools to enhance functionality and performance.
These tools help us:

  • Understand website traffic and improve navigation

  • Remember your preferences for future visits

You can manage or disable cookies in your browser settings, though doing so may affect some site features.

6. Your Rights and Choices

  • You have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your information, subject to any legal retention requirements

  • Opt out of promotional communications at any time by following the unsubscribe link in our emails

  • To exercise any of these rights, contact us using the details below.

7. Data Retention

We retain customer information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, and maintain service records.
When information is no longer needed, it is securely deleted or anonymized.

8. Children’s Privacy

Our services are intended for adults 18 years and older.
We do not knowingly collect personal information from children under 13. If we become aware of such information, it will be deleted promptly.

9. Updates to This Policy

Detailers of Sarasota may update this Privacy Policy periodically.
Any updates will be posted on our website with a new effective date. Continued use of our services constitutes acceptance of the revised Policy.

10. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us.

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